APA (Appalachian Parent Association), aka Appalachian Crossroads, operates for the purpose of providing personnel, services, activities, programs, and facilities for the evaluation, training, employment, socialization, support, and transportation of persons who have developmental disabilities, handicaps, economic disadvantages, or are aged, to enable them to become more productive and functional members of society, to promote their quality of life, or to maintain themselves in the community.

The 100+ individuals served range from being profoundly handicapped to very mildly handicapped, young adults to seniors, and in good health to having complex medical needs. To meet the needs of such a diverse group, the agency provides a full continuum of services aimed at assisting individuals to have the supports necessary to live, work, and socialize in the community according to their preferences and abilities.